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Orders are typically shipped from Ellie Sue headquarters within 5-7 business days, unless otherwise noted on the product listing.

Any product purchased from sweetelliesue.com that you are unsatisfied with and is in new/unworn/unwashed condition may be refunded for the full purchase price (to the original purchaser) or exchanged within 30 days. Customer is responsible for all shipping charges. All SALE items are final  sale and will not be accepted. Any item returned without the muslin bag it is received in, will be received as a gift and not refunded/exchanged.

In cases of manufacturing defects, please follow these steps:

• Email a photo of the defective product and proof of purchase to hello@sweetelliesue.com within 48 hours of delivery date.

• Defective product must be unwashed and unused.
  

• You will receive a response within 24 business hours and a replacement product will be sent to you.

• Please note, muslin bags that the blankets arrive in are considered packaging only. If the bag arrives damaged, it will not be replaced.

The muslin bags that the blankets arrive in are considered packaging only. If the bag arrives damaged, it will not be replaced.

All SALE items are final  sale and will not be accepted.

Any item returned without the muslin bag it is received in, will be received as a gift and not refunded/exchanged.

Please refer to our Privacy Policy